# Approving Mobile Devices
> Source: https://www.fuze-store.com/docs/hub/approving-mobile-devices

# Approving Mobile Devices

When a staff member's phone or tablet asks to connect to the Hub, the request
lands on the **Mobile devices** screen for someone with Hub access to approve.
Staff can't connect themselves — that's the point.

## Approving a request

  
    On their phone, the staff member starts pairing from the Fuze Store app. The
    request is sent to this Hub.
  
  
    Open **Mobile devices** on the Hub. Requests appear under **Pending
    requests**.
  
  
    **Approve** lets that device talk to the Hub. **Deny** rejects it — the staff
    member can ask again if it was a mistake.
  

  A pending request is only valid for **5 minutes**. If you don't get to it in
  time it disappears and the staff member simply starts again — nothing is
  broken, and nothing is approved by default.

## Who can approve

The store owner, an organization owner or admin, and any staff member with the
**Hub Admin** permission. If you can sign in to the Hub, you can approve.

## Deny anything you don't recognise

Only approve a request you were expecting. If a request appears when nobody is
setting up a device, deny it and check who is on your network.

Every approval and denial is recorded in the [Audit Log](/docs/hub/audit-log)
with who decided and when.

## The staff member's side

Pairing from the phone is covered in
[Pairing your mobile app](/docs/hub/pairing-mobile-app). Browsers pair with a
short code instead — see [Pairing a browser](/docs/hub/pairing-browser-app).

## Removing a device later

Approving isn't permanent. Connected Hubs and their paired devices are managed
from the app under **Configurations → Integrations → Fuze Store Hub**, where you
can rename or revoke. Revoking unassigns any printers and KDS stations bound to
that Hub and removes it from the Connected Hubs list — the same computer can
always be paired again later with a fresh activation key.

## Related guides

- [Pairing your mobile app](/docs/hub/pairing-mobile-app)
- [Pairing a browser](/docs/hub/pairing-browser-app)
- [Audit Log](/docs/hub/audit-log)