# Pairing the Mobile App
> Source: https://www.fuze-store.com/docs/hub/pairing-mobile-app

# Pairing the Mobile App

This guide walks you through connecting **Fuze Store** on your phone or tablet to **Fuze Store Hub** running on your store computer. Once connected, the device prints receipts, sends kitchen tickets, and updates the customer-facing display in real time — all over your local Wi-Fi, without going through the internet.

You only need this on iPhones and Android tablets. If you use Fuze Store in a **web browser**, follow [Pairing the Browser App](/docs/hub/pairing-browser-app) instead.

## Before you start

## How pairing works (in plain English)

![The Fuze Store mobile app showing the Hub Discovery list with a discovered Hub named "Counter Hub" and its local IP address](/docs/hub/hub-pairing-mobile-discovery.png)

Think of pairing like sharing a Wi-Fi password — but better. You generate a short **8-digit code** in Fuze Store Hub, type it into your phone, and the Hub gives your phone a **personal key** that works only for that phone.

If a phone is lost, you can revoke just that phone's key in Hub → Settings → Network. The other paired phones keep working.

## The four steps

On your phone, open **Fuze Store → Configurations → Integrations → Fuze Store Hub → Setup → Pair Device**.

The app starts looking for Fuze Store Hubs on your Wi-Fi. After a few seconds, your store computer should appear in the list with its name (e.g. "Counter Hub" or your computer's name).

**Tap your Hub** in the list. The next step opens automatically.

**Don't see your Hub?** Some networks (especially guest Wi-Fi or networks with strict isolation rules) block this kind of discovery. Tap **Enter manually** and skip to step 2.

If you tapped **Enter manually**, the app shows two text fields:

- **Hub IP address** — open Fuze Store Hub on the store computer, go to **Dashboard**, and read the LAN address shown at the top (looks like `192.168.1.42`). Type that into your phone.
- **HTTPS port** — usually `18443`. Only change this if you customized it in the Hub.

Once both are filled in, the code field below becomes active.

On the **store computer**, open **Fuze Store Hub → Settings → Network → "Pair the browser" card → Generate code**.

An **8-digit code** appears with a 5-minute countdown.

![The pair code generation screen in Fuze Store Hub showing an 8-digit code, a QR code, and a 5-minute countdown timer](/docs/hub/hub-pairing-mobile-code.png)

Back on your phone, type the 8 digits into the code box. The app submits the code automatically as soon as you type the last digit.

Codes expire after **5 minutes** and can only be used **once**. If you wait too long or mistype, just generate a new one in the Hub.

You'll see a green **Paired** card with the Hub's name. The status badge at the top of the app shows **Connected** with a green dot.

That's it. Receipts, kitchen tickets, and customer display updates now flow through your Hub.

If you want to stop this phone from sending anything to the Hub for a while, turn **Use this Hub** off on the same screen. The phone stays paired, and queued print or kitchen work waits until you turn it back on.

If you ever want to remove this phone from the Hub completely, tap **Disconnect** on the same screen.

## What the badge colors mean

After pairing, a small badge appears at the top of the app showing the connection status:

![Five connection badge states shown on the Hub status button in the Fuze Store app: green Connected, yellow Reconnecting, red Hub unreachable, gray Hub paused, and no badge for Not paired](/docs/hub/hub-pairing-mobile-badge-states.png)

## Common errors

## Pairing more devices

Each phone or tablet pairs **independently**. Generate a fresh code for each one. There is no limit on the number of devices.

You can see every paired device in **Hub → Settings → Network**. Each row shows the device label, when it was paired, and a **Revoke** button.

## Disconnecting a device

You can disconnect from either side:

- **From the phone** — open the Pair Device screen, tap **Disconnect**. The phone falls back to cloud-only mode (printing and KDS still work, but route through the internet instead of the Hub).
- **From the Hub** — open **Settings → Network → Pair the browser**, find the device row, and click **Revoke**. The phone will see "Disconnected" and need to be re-paired.

Revoking a device immediately kicks it off the Hub. Use this if a phone is lost or stolen — the next attempt to use it will fail and prompt for a new pair code.