Connecting to Your Store
Fuze Hub connects to two things: your Fuze Store cloud account (for order history, add-ons, and KDS sync) and your POS tablets on the local network (for printing and real-time events).
Store ID vs. LAN token
Identifies your store in the Fuze Store cloud. Find it in the mobile app under Configurations → Integrations → Fuze Hub. Looks like 00000000-0000-0000-0000-000000000000.
A secret password your POS tablets use to connect to Fuze Hub over your local Wi-Fi. Generated inside Fuze Hub during setup; shared with tablets via the QR code on the dashboard.
Only needed if you enable Kitchen Display sync. A Personal Access Token with the lan:kds-sync scope, created from the mobile app.
Pairing a POS tablet
Every tablet you want to use for printing or real-time sync needs to be paired with this Hub once.
Open the dashboard
Open Fuze Hub on the store computer. The Dashboard shows a Pair a POS terminal card with a QR code.
Scan from the mobile app
On your tablet, open Fuze Store → Configurations → Integrations → Fuze Hub → Pair device and scan the QR code.
The tablet will connect to this hub automatically and all printing from that tablet will route through here.
Rotate the token if needed
If a staff device is lost or the token leaks, click Rotate token on the dashboard. All previously paired tablets will stop working and need to be re-paired with the new token.
The LAN token is a secret. Anyone with it can connect to this hub from your local network. Rotate it if a device is lost or stolen.
Does Fuze Hub need the internet?
Most of the time it runs entirely on your local network — receipts, kitchen tickets, and customer display updates all flow over Wi-Fi.
The cloud connection is only used for:
- Feature flags (which add-ons are active)
- Kitchen Display sync (optional)
- Automatic updates
If the internet drops, everything local keeps working. Kitchen tickets queue up locally and push to the cloud when you reconnect.