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How to Update a Gift Card

Add-on required. This feature requires the add-on to be active on your store. View add-ons

You can change a gift card's amount, code, dates, or any other detail at any time. Updates take effect immediately.

Step-by-Step Guide

  1. Open the sidebar menu.

  2. Select Gift Cards to see your current list.

  3. Click on the gift card you want to update.

  4. Edit the fields you need to change:

    • Enable -- turn the toggle on or off to activate or deactivate the card.
    • Max Usage -- update how many times the card can be used.
    • Code -- change the unique code.
    • Amount -- update the value loaded onto the card.
    • Description -- (optional) revise the description.
    • Start Date -- change when the card becomes active.
    • End Date -- (optional) change when the card expires.

    See Field Explanations for more details on each field.

  5. Click Save. Your changes take effect right away.

Tips

  • Double-check your changes before saving to avoid errors.
  • Ask your manager if you are unsure about a setting.
  • You can edit or disable gift cards later as your needs change.
  • Use clear names and codes so staff and customers recognize each card.

Best Practices

  • Review your gift cards regularly, especially after product or price changes.
  • Train staff on how to sell, redeem, and check gift card balances.
  • Keep a record of gift card changes for reporting purposes.