š Gift Card Overview
Gift cards are a fantastic way to delight your customers, encourage repeat visits, and boost your sales. Your POS system makes it easy to create, sell, and redeem gift cardsāno technical or accounting skills needed. This guide will help you understand how gift cards work in your store and how to use them to grow your business.
What is a Gift Card in Your POS?
A gift card is a prepaid card or digital code that customers can buy and use like cash in your store. Gift cards are perfect for gifts, rewards, or store credit. Your POS system can automatically track balances and make redemption simple.
Why Offer Gift Cards?
- Attract New Customers: Gift cards bring in new shoppers who might not visit otherwise.
- Boost Sales: Customers often spend more than the value of their gift card.
- Encourage Loyalty: Gift cards keep customers coming back to your store.
- Easy Gifting: Make it simple for your customers to give the gift of your products or services.
How Gift Cards Work in Your POS
- Easy Setup: Create and sell gift cards in just a few clicks.
- Flexible Options: Offer physical cards, digital codes, or both.
- Automatic Tracking: Your POS keeps track of balances and redemptionsāno manual math required.
- Clear Receipts: Every receipt shows gift card usage and remaining balance.
āļø Field Explanations
| Field | Description | Required | Example |
|---|---|---|---|
| Enable | Whether the gift card is active | Yes | Yes |
| Max Usage | The maximum number of times the gift card can be used | Yes | 1 |
| Code | The unique code for the gift card | Yes | GC2025 |
| Amount | The amount loaded onto the card | Yes | 500 |
| Description | A brief description of the gift card | Birthday Gift | |
| Start Date | When the gift card becomes active | 2025-06-01 | |
| End Date | When the gift card expires | 2025-12-31 |
š” Tips
- Use clear names and codes so staff and customers know what each gift card is for.
- Set start and end dates for limited-time or seasonal gift cards.
- Double-check values and codes to avoid mistakes.
- You can always edit or disable gift cards as your business changes.
š Best Practices
- Review your gift card offerings regularly to keep them fresh and appealing.
- Train staff on how to sell, redeem, and check balances for gift cards.
- Track which gift cards are most popular to plan future promotions.
- Keep records of gift card sales and redemptions for easy reporting and peace of mind.
For more help, see the documentation or contact support.