Add-ons Overview

Add-ons are optional features you can add to your Fuze Store subscription. Each add-on unlocks a specific capability for your business, from customer-facing displays to AI-powered analytics.

How Add-ons Work

Add-ons extend your subscription with extra features. You can activate and deactivate them at any time from your account dashboard. Some add-ons are billed per account, while others are billed per store where they are enabled.

You can review your active add-ons and their costs from the Add-ons page in your account dashboard.

How to Activate an Add-on

Browse Available Add-ons

Go to your account dashboard and navigate to the Add-ons page. You will see a list of all available add-ons with their descriptions and pricing.

Choose an Add-on

Select the add-on you want to activate. Review the description, pricing, and billing type (per account or per store).

Confirm Activation

Click Activate and confirm when prompted. The add-on is charged immediately to your saved payment method, pro-rated for the rest of your current period — it does not wait for your next billing cycle. You need a payment method on file first; if you have none, add one from your Subscription page. Each add-on then renews on its own schedule from its activation date. Per-store add-ons are billed once for each store where you enable them.

Enable on Your Store

For per-store add-ons, go to your store's settings and enable the add-on for each store where you want to use it.

Managing Your Add-ons

You can manage your active add-ons at any time from the Add-ons page in your account dashboard.

Canceling an Add-on

To cancel an add-on, click the options menu next to the active add-on and select Cancel. The add-on will remain active until the end of your current billing cycle, then it will be deactivated.

Reactivating an Add-on

If you previously canceled an add-on, you can reactivate it before the billing cycle ends. Click the options menu and select Reactivate. The cancellation will be reversed and the add-on will continue on your next billing cycle.

Per-Store Add-on Management

Some add-ons are billed per store. After activating them on your account, you need to enable them for each store where you want to use the feature.

Per-store add-ons are billed separately for each store where they are enabled. Review your store add-on settings regularly to manage costs.

To manage per-store add-ons, go to Store Settings and navigate to the Add-ons section. You can enable or disable each add-on per store.

Available Add-ons

Fuze Store offers the following add-ons to enhance your business:

Customer Facing Display (CFD) -- Show order details and QR payment codes on a second screen for your customers.
Kitchen Display System (KDS) -- Display orders in the kitchen for streamlined preparation and order management.
Staff Operations -- Per-operator PIN sessions, manager approvals, terminal pairing, and a full staff activity audit trail on shared POS terminals.
Loyalty Programs -- Reward your customers with points-based loyalty programs and tier-based rewards.
Gift Cards -- Create, sell, and redeem digital gift cards at your store.
Roles & Permissions -- Set up granular access control with custom roles for your staff.
Waiting List -- Manage walk-in customer queues with automated notifications.
Store Sessions -- Track cash register sessions with opening/closing reconciliation.
AI Connections -- Connect AI assistants like Claude to query your store data via natural language.
Inventory Management -- Track stock across multiple locations with costing, purchase orders, transfers, stock counts, and low-stock alerts. Billed per store.
Expense Management -- Track, categorize, and approve business expenses with full audit trails. Billed per store.
Text Messaging (SMS) -- Send transactional SMS to customers, such as order updates and reminders. Usage-based with a prepaid wallet, billed separately from your plan. Billed per store.
Organization Management -- Group multiple stores under one organization with centralized member management and billing. Billed per account.

Add-ons are free during your trial

While you are on an active free trial, every add-on is included free except Inventory Management and Organization Management. Add-ons re-lock automatically when your trial ends, so activate a paid plan or purchase the add-on before then to keep using it.

Re-locking only hides the feature — it never deletes your data. Anything you set up during the trial (loyalty points, KDS history, SMS message history, custom roles, and so on) stays safe and comes right back the moment you re-enable the add-on.