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Managing Organization Members

Add-on required. This feature requires the Organization Management add-on to be active on your store. View add-ons

You can invite team members to your organization and assign them roles that control their level of access across your stores.

Inviting a Member

1

Go to Account and open Organizations.
2

Select the organization you want to manage.
3

Press Invite Member.
4

Enter the member's email address and select their role.
5

Press Send Invite.

The invited person receives an email with a link to accept the invitation. They must have a Fuze Store account to join. Invitations expire after 72 hours.

Combined Invite (Store Access)

When inviting a member, you can optionally assign them to specific stores at the same time. Select stores and roles in the Store Access section of the invite form. When the invitee accepts, they are added to both the organization and the selected stores in a single step.

Pending Invitations

You can view pending invitations on the organization detail page. From there you can:

  • Resend an invitation (generates a new link and extends the expiry)
  • Cancel an invitation (removes it permanently)

Member Role Reference

RoleStore AccessBilling AccessManage Members
OwnerAll stores (full)Yes (view + pay)Yes
AdminAll stores (full)View onlyYes
MemberManual per-store onlyNoNo
BillingManual per-store onlyYes (view + pay)No

Owners and admins bypass store-level permissions

Owners and admins automatically access all stores under the organization. They
are not listed in any store's staff list, but they can perform any action on
any store. This cannot be restricted.

Updating a Member's Role

  1. Open the organization and go to the Members tab.
  2. Find the member you want to update.
  3. Press Change Role and select the new role.
  4. Confirm the change. It takes effect immediately.

Role assignment rules

Only owners can assign the Admin or Owner role. Admins can assign Member or Billing roles. You cannot change your own role.

Removing a Member

  1. Open the organization and go to the Members tab.
  2. Find the member you want to remove.
  3. Press the Remove button next to their name.
  4. Confirm the removal.

Removing a member revokes their organization-level access. If they were also manually added as staff to individual stores, that store-level access remains unaffected.

Owner protection

The organization owner cannot be removed. If you need to transfer ownership, promote another member to owner first.