Managing Organization Members
You can invite team members to your organization and assign them roles that control their level of access across your stores.
Inviting a Member
The invited person receives an email with a link to accept the invitation. They must have a Fuze Store account to join. Invitations expire after 72 hours.
Combined Invite (Store Access)
When inviting a member, you can optionally assign them to specific stores at the same time. Select stores and roles in the Store Access section of the invite form. When the invitee accepts, they are added to both the organization and the selected stores in a single step.
Pending Invitations
You can view pending invitations on the organization detail page. From there you can:
- Resend an invitation (generates a new link and extends the expiry)
- Cancel an invitation (removes it permanently)
Member Role Reference
| Role | Store Access | Billing Access | Manage Members |
|---|---|---|---|
| Owner | All stores (full) | Yes (view + pay) | Yes |
| Admin | All stores (full) | View only | Yes |
| Member | Manual per-store only | No | No |
| Billing | Manual per-store only | Yes (view + pay) | No |
Owners and admins bypass store-level permissions
Owners and admins automatically access all stores under the organization. They
are not listed in any store's staff list, but they can perform any action on
any store. This cannot be restricted.
Updating a Member's Role
- Open the organization and go to the Members tab.
- Find the member you want to update.
- Press Change Role and select the new role.
- Confirm the change. It takes effect immediately.
Role assignment rules
Only owners can assign the Admin or Owner role. Admins can assign Member or Billing roles. You cannot change your own role.
Removing a Member
- Open the organization and go to the Members tab.
- Find the member you want to remove.
- Press the Remove button next to their name.
- Confirm the removal.
Removing a member revokes their organization-level access. If they were also manually added as staff to individual stores, that store-level access remains unaffected.
Owner protection
The organization owner cannot be removed. If you need to transfer ownership, promote another member to owner first.