Linking and Unlinking Stores

Add-on required. This feature requires the Organization Management add-on to be active on your store. View add-ons

You can link existing stores to an organization from the store details page. You can also unlink a store to make it standalone again. Both actions affect how the store is billed.

Linking a Store to an Organization

To link an existing store to an organization:

Go to Account and open Stores.

Select the store you want to link.

On the store details page, find the Organization field.

Select the organization you want to link the store to.

Press Save to confirm the change.

One organization per store

A store can belong to at most one organization at a time. If the store is already linked to another organization, you must unlink it first.

What Happens When You Link a Store

The store appears in the organization's store list.
Organization owners and admins get automatic full access to the store immediately.
The store's billing migrates to the organization subscription at the next billing cycle.
The store retains its own staff, roles, and permissions independently.

Billing migration timing

Billing does not move immediately. The store continues on its current billing until the next billing cycle, at which point it transitions to the organization subscription.

Unlinking a Store from an Organization

To unlink a store and make it standalone:

Go to Account and open Stores.

Select the store you want to unlink.

On the store details page, clear the Organization field.

Press Save to confirm the change.

What Happens When You Unlink a Store

The store is removed from the organization's store list.
Organization owners and admins lose their automatic access to the store.
The store's billing returns to your personal subscription at the next billing cycle.
Any staff that were manually added to the store remain unaffected.

Billing returns to personal subscription

When you unlink a store, its billing migrates back to your personal subscription at the next billing cycle. Make sure your personal subscription can accommodate the additional store.

Automatic Access for Owners and Admins

When a store is linked to an organization, the organization owner and admins get automatic full access to it. They do not need to be added as staff to the store. This access is revoked immediately when the store is unlinked.

Invisible at store level

Organization owners and admins do not appear in store staff lists. Their access is resolved automatically through the organization hierarchy.