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Connecting ChatGPT

Add-on required. This feature requires the AI Connections add-on to be active on your store. View add-ons

This guide connects ChatGPT to your Fuze Store account. It takes about five minutes, and you only do it once.

You must do this on a computer, not the ChatGPT phone app

The ChatGPT mobile app cannot add a connection like this one. You need ChatGPT in a web browser on a computer, and you need to switch on a setting called developer mode first. Both steps are covered below.

Before You Start

  • You are signed in to ChatGPT in a web browser on a computer. Any ChatGPT plan works, including the free one.
  • You have Owner or Admin access to the store you want to connect.
  • The AI Connections add-on is active on that store.

If you use ChatGPT through a work or school account (Business, Enterprise, or Edu), an administrator may have switched developer mode off for everyone. If you can't find the setting, ask them.

About Developer Mode

ChatGPT keeps custom connections behind a setting called developer mode, and it labels that setting "elevated risk". That sounds alarming, so here is what it actually means:

  • OpenAI reviews the connections listed in its own plugin directory. Yours is not in that directory, because it points at your store — so ChatGPT can't vouch for it and asks you to accept that.
  • The warning is about custom connections in general, not about Fuze Store. The web address you paste is your own store's address, copied from your own Fuze Store app.
  • The real rule is simple: only add addresses you trust. Never paste a link someone sends you and asks you to add here.

You'll see this warning twice — once when switching developer mode on, and once more when creating the connection. Both are expected.

Get Your Store's Web Address

In the Fuze Store app, open Configurations → MCP → Connect an assistant, then tap the copy button next to MCP Server URL. It looks like this:

https://api.fuze-store.com/mcp/store/your-store-id

Keep that copied — you'll paste it in step 2.

Connect

1

Turn on developer mode

In ChatGPT on the web, click your name at the bottom left, then Settings. Choose Security and login in the list, scroll to Developer mode, and switch it on.

You can also reach the same switch from Settings → Plugins → Developer mode.

2

Start a new plugin

Click Plugins in the left sidebar, then the + button at the top right of the page.

In the New Plugin form, fill in three things and leave the rest alone:

  • Name — something you'll recognise later. Your store name works well.
  • Server URL — paste your store's web address from the step above.
  • Authentication — choose OAuth.
3

Accept the notice and click Create

ChatGPT shows an orange notice saying custom servers carry risk. Tick "I understand and want to continue", then click Create.

4

Sign in to Fuze Store

A window appears titled "Add [your store] to ChatGPT". Click Sign in with Fuze Store, then log in with your Fuze Store email and password if you're asked to.

5

Approve the permissions

Fuze Store shows you exactly what ChatGPT is asking to see — orders, reports, products, and so on. Untick anything you'd rather not share, then click Approve.

ChatGPT confirms with a green "[your store] is installed" message.

6

Use it in a chat

Start a new chat and click the + button inside the message box. Pick your store from the list — its name appears as a small tag on your message. Now type your question.

You do this each time you want ChatGPT to look at your store. In chats where you haven't picked it, ChatGPT can't see your data at all.

Nothing to copy down

You don't need a client ID, a secret, or any other code. ChatGPT sets itself up from the web address alone — the sign-in screen in your browser is where you grant access.

Ask Your First Question

Remember to pick your store with the + button first, then try:

  • "What were my sales yesterday?"
  • "Which products sold the most this week?"
  • "Compare this month's revenue to last month."

If Something Goes Wrong

You can't find the + button on the Plugins page. Developer mode isn't on yet. Go back to step 1.

You can't find developer mode. You're most likely in the ChatGPT phone app — this only works in a web browser on a computer. If you're on a work or school account, an administrator may have disabled it.

ChatGPT says it can't see your store. Check that you picked your store with the + button in that chat. The connection isn't active in every chat automatically.

The sign-in window doesn't appear, or approval fails. See the troubleshooting section of Setting Up AI Access.

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