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How to Apply a Discount to an Order

You can apply discounts to individual items, the entire order, or enter a custom amount at checkout.

Step-by-Step Guide

  1. Open the sidebar menu.
  2. Select Register under the POS section.
  3. Add items to the order as usual.
  4. Apply the discount:
    • Per item -- select the item you want to discount, find the discount section, and choose a discount from the list (for example, "10% Off" or "Summer Sale").
    • Entire order -- go to Summary, click the Menu button, and select Discount. Choose the discount you want to apply.
    • Custom discount -- go to Summary, click the Menu button, and select Custom Discount. Enter the amount or percentage you want to deduct.
  5. Review the order to confirm the discount and total are correct.
  6. Complete the sale. The receipt will show the discount and the customer's savings.

Tips

  • Double-check the discount before completing the order.
  • You can apply discounts to the whole order or individual items.
  • Enter promo codes in the discount section if a customer has one.
  • You can remove or change a discount before finalizing the sale.

Best Practices

  • Train staff on how to apply and explain discounts at checkout.
  • Review your discounts regularly to keep offers current.
  • Track which discounts are most popular to guide future promotions.