How to Apply a Discount to an Order
You can apply discounts to individual items, the entire order, or enter a custom amount at checkout.
Step-by-Step Guide
- Open the sidebar menu.
- Select Register under the POS section.
- Add items to the order as usual.
- Apply the discount:
- Per item -- select the item you want to discount, find the discount section, and choose a discount from the list (for example, "10% Off" or "Summer Sale").
- Entire order -- go to Summary, click the Menu button, and select Discount. Choose the discount you want to apply.
- Custom discount -- go to Summary, click the Menu button, and select Custom Discount. Enter the amount or percentage you want to deduct.
- Review the order to confirm the discount and total are correct.
- Complete the sale. The receipt will show the discount and the customer's savings.
Tips
- Double-check the discount before completing the order.
- You can apply discounts to the whole order or individual items.
- Enter promo codes in the discount section if a customer has one.
- You can remove or change a discount before finalizing the sale.
Best Practices
- Train staff on how to apply and explain discounts at checkout.
- Review your discounts regularly to keep offers current.
- Track which discounts are most popular to guide future promotions.