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How to Create an Event

You can create two types of events in Fuze Store POS:

  • Appointment -- Book a service for a customer (e.g., a haircut, massage, or class). A bookable service is required, and a staff member can optionally be assigned.
  • Reservation -- Reserve a table, room, or space. Services and staff are optional.

Creating an Appointment

  1. Open the sidebar menu by clicking the hamburger icon.
  2. Select POS Event from the menu.
  3. Tap the + button.
  4. Select Appointment.
  5. Choose a service from the service picker dialog.
  6. Optionally select a staff member. The staff picker shows roster availability for the selected day — staff with no working hours that day, or with conflicting bookings, are visibly disabled with a reason chip ("Off schedule" or "Has conflict"). Leave the picker as Any Available to skip staff assignment.
  7. Pick a date from the inline calendar.
  8. Select an available time slot from the generated slots.
  9. Enter the customer name (required) and optional phone, email, and special requests.
  10. Tap Create Appointment to save.

Creating a Reservation

  1. Open the sidebar menu by clicking the hamburger icon.
  2. Select POS Event from the menu.
  3. Tap the + button.
  4. Select Reservation.
  5. Enter a title for the reservation.
  6. Set the date, from time, and to time.
  7. Optionally fill in customer details, party size, deposit amount, location, and notes.
  8. Tap Save Reservation to save.

Linking to an Order

Creating an event does not create an order. Events and orders are separate. When the customer is ready to pay, link the event to an order at POS checkout by selecting the event in the register summary.

Tips

  • Appointments require a bookable service. Set up your services in the Event Services section first.
  • Time slots are calculated based on service duration, staff availability, and existing bookings.
  • Double-check the date and time to avoid scheduling conflicts.
  • Use clear names and notes so your team knows what is booked.
  • You can edit or cancel events anytime if plans change.
How to Create an Event (Appointment or Reservation) | Fuze Store Documentation