How to Update an Event
You can change the details of any appointment or reservation in Fuze Store POS. Update the date, time, customer, items, or any other field as needed. You can also progress an event through its lifecycle — confirm the booking, check the customer in, mark a no-show, or complete the service — directly from the event details screen.
Step-by-Step Guide
- Open the sidebar menu by clicking the hamburger icon.
- Select POS Event from the menu.
- Find the event you want to update in the list or calendar view.
- Click on the event to open its details.
- Click Edit or the pencil icon.
- Update the fields you need to change. See Event Overview for field details.
- Click Save to apply your changes.
Quick Actions on the Event Details Screen
The event details page exposes one-tap quick actions that move the event through its lifecycle without re-opening the form:
| Action | When it appears | What it does |
|---|---|---|
| Edit | Any non-terminal event | Opens the full edit form |
| Notify | Any non-terminal event | Opens the notify screen to email or SMS the customer |
| Check-in | Appointments in Scheduled or Confirmed | Marks the customer as arrived |
| Complete | Events that are In Progress or Checked-in | Closes out the service; finalizes payments if linked to an order |
| Void | Any non-terminal event | Cancels the event |
Quick actions require the Event Modify permission.
Tips
- Double-check the updated date and time to avoid scheduling conflicts.
- Appointments require a bookable service. You can change the service, staff, date, or time slot.
- For reservations, you can update the title, date, time range, and all optional fields.
- Use the notes field to keep your team informed about changes.
- If the event dates change and the status is not "Scheduled", the status transitions to "Rescheduled" automatically.
- If two staff members try to edit the same booking at the same time, the second save is rejected so nobody silently overwrites the other's changes — refresh and try again.