Modifier Overview
The Modifier feature lets you add extra options or customizations to your products and services. Modifiers make it easy for customers to personalize their orders and for staff to handle special requests. Use them for things like add-ons, sizes, flavors, toppings, or any extra choices you want to offer.
What is a Modifier?
A modifier is an option or add-on attached to a product or service. Modifiers let you offer more choices without cluttering your main catalog. For example, you can let customers choose a drink size, add extra cheese to a pizza, or select aromatherapy for a massage.
Examples:
- Food and Beverage: Size (Small, Medium, Large), Extra Shot, Toppings (Pepperoni, Mushrooms)
- Retail: Gift Wrapping, Custom Engraving
- Services: Add-on (Hot Stones for Massage), Extra Time, Premium Products
Key Benefits
- Personalized experience -- Let customers customize orders to fit their needs.
- Easy upselling -- Offer add-ons and extras to increase sales.
- Organized catalog -- Keep your main product and service list clean by using modifiers for options.
- Flexible setup -- Use modifiers for both products and services across food, retail, and appointments.
- Quick selection -- Staff can easily add modifiers during checkout, speeding up service.
Field Explanations
Below is a breakdown of every field available when creating or editing a modifier.
| Field | What it Means | Required | Possible Values | Example |
|---|---|---|---|---|
| Enable | Controls whether this modifier is active | Yes | Yes, No | Yes |
| Name | The modifier name | Yes | Any text | Drink Sizes |
| Label | The label shown on the product or service | No | Any text | Sizes |
| Code | Unique identifier for tracking (no spaces) | No | Any text without spaces | MOD-EXTRACHEESE |
| Required | Whether the customer must select this modifier when ordering | Yes | Yes, No | Yes |
| Visible on Customer View | Whether the modifier is visible during ordering (no effect currently) | Yes | Yes, No | No |
| Type | How the modifier is applied | Yes | Single, Multiple | Single |
| Min Options | Minimum number of options the customer must select (Multiple type only) | Yes | Any number | 1 |
| Max Options | Maximum number of options the customer can select (Multiple type only) | Yes | Any number | 2 |
| Options | List of choices for the modifier (see table below) | Yes | -- | Small, Medium, Large |
Modifier Option Fields
Each option within a modifier has its own fields.
| Field | What it Means | Required | Possible Values | Example |
|---|---|---|---|---|
| Selected | Whether this option is selected by default | Yes | Yes, No | Yes |
| Label | Display name of the option | Yes | Any text | Small |
| Base Price | Extra cost added when this option is selected | Yes | Any number | 10 |
Important Notes
- Options are the individual choices within a modifier. For example, a "Drink Sizes" modifier might have options for "Small", "Medium", and "Large". Each option can have its own price adjustment.
- Options display in the order you set. Adjust the display order as needed.
- If you set Required to Yes, customers must select at least one option before completing their order.
- If you set Enable to No, the modifier becomes inactive and unavailable for selection.
- If you set Type to Single, customers can choose only one option. If set to Multiple, they can select multiple options within the limits set by Min Options and Max Options.
Best Practices
- Use clear, simple names for modifiers and options.
- Group similar modifiers together for easier selection.
- Only add modifiers that provide real value or choice for your customers.
- Review and update modifiers regularly to match your current menu or service list.
- Use pricing on modifiers to encourage upselling, such as extra toppings.