How to Update Unit Status
Tracking which tables, rooms, or seats are available, occupied, or reserved keeps your team informed in real time. Updating unit status helps prevent double-bookings and keeps service running smoothly.
Step-by-Step Guide
- Open the sidebar menu by clicking the hamburger icon.
- Click POS Unit from the main menu. You see a list of all enabled units in your store.
- Select the unit you want to update (e.g., Table 5, Room 2, Seat 8).
- Choose the new status:
- Available -- Ready for new orders.
- Unavailable -- Temporarily out of use (e.g., cleaning or maintenance).
- Reserved -- Set aside for a future booking.
- Occupied -- Currently in use with an active order.
- Save or confirm the change.
The unit's status updates instantly. Everyone on your team can see what is available or busy.
Tips
- Update status as soon as things change to avoid confusion or double-bookings.
- Some POS setups support color-coded statuses for faster recognition.
- Keeping statuses current helps you deliver faster, more reliable service.