Product Overview

The Product feature lets you manage everything you sell -- physical items, digital goods, and more. You can organize, track, and customize your entire catalog from one place.

What is a Product?

A product is any item you offer for sale. This includes food, drinks, retail goods, and more. Each product has its own price, description, image, and settings.

Examples:

Food and Beverage -- Latte, Sandwich, Bottled Water
Retail -- T-shirt, Headphones, Gift Card

Key Benefits

Centralized Catalog -- Manage all products in one place.
Flexible Organization -- Group products by category, type, or custom tags.
Modifiers -- Offer add-ons like extra toppings or premium options.
Inventory Tracking -- Monitor stock levels and receive alerts when inventory is low.
Visual Customization -- Add images and descriptions to help staff and customers.
Pricing Control -- Set prices, costs, taxes, and special promotional pricing per product.
Sales Insights -- Track product performance and sales trends.

Form Structure

When you create or edit a product, the form is organized into tabs. Each tab groups related fields together.

General -- Name, SKU, Barcode, type, categories, and description.
Attribute -- Weight and weight unit.
Inventory -- Manage stock, quantity, low stock threshold, and stock status.
Media -- Upload product images.
Modifiers -- Attach add-on options to the product.
Pricing -- Base price, cost, and optional special pricing with date ranges.
Tax -- Tax class and tax rule.

Field Reference

Section	Field	Description	Required	Possible Values	Example
General	Enable	Whether this product is active for sale.	Yes	Yes, No	Yes
	Availability	Whether this product is available for purchase.	Yes	Yes, No	Yes
	Name	The product name.	Yes	Any text	Iced Latte
	SKU	A unique internal code for tracking and identification.	No	Any text	LATTE-ICED-12OZ
	Barcode	A scannable barcode value for the product. This is separate from the SKU.	No	Any text	4901234567890
	Type	The product type.	No	Simple, Bundle	Simple
	Categories	The group this product belongs to.	No	Store categories	Drinks
	Description	A short description of the product.	No	Any text	Chilled espresso
Attribute	Weight	The weight of the product.	No	Any number	12
	Weight Unit	The unit of measurement.	No	lb, kg, g, mg, oz, l	oz
Inventory	Manage Inventory	Whether to track inventory for this product.	Yes	Yes, No	Yes
	Quantity	The current stock quantity.	If inventory is enabled	Any number	1
	Low Stock Level	The threshold that triggers a low-stock alert.	If inventory is enabled	Any number	5
	Status	The current stock status.	If inventory is enabled	In Stock, Out of Stock	In Stock
Bundle Items	Bundle Items	Products grouped together as a bundle.	If type is Bundle	Store products	Iced Coffee Latte, Croissant
Modifier	Modifiers	Add-on options for the product.	No	Store modifiers	Add On, Sizes
Media	Media	Images of the product.	No	Image files	/images/latte.png
Pricing	Price (Inclusive VAT)	The base selling price.	Yes	Any number	150
	Cost	Your cost for the product.	No	Any number	20
	Enable Special Price	Whether to activate a promotional price.	No	Yes, No	Yes
	Special Price	The promotional price.	If special price is enabled	Any number	18
	Special Price Start Date	When the promotional price begins.	No	Date	2023-10-01
	Special Price End Date	When the promotional price ends.	No	Date	2023-10-31
	Special Price Present	Whether the special price runs indefinitely.	No	Yes, No	No
Tax	Tax Class	The tax classification.	Yes	None, Taxable goods	Taxable Goods
	Tax	The tax rule applied to the product.	If tax class is Taxable Goods	Store taxes	General Tax

SKU vs. Barcode

These two fields serve different purposes:

SKU is your internal code. You define it for tracking and organizing products within your system.
Barcode is the scannable code printed on the product packaging. You can scan it at checkout using a barcode scanner.

You can use one, both, or neither depending on your workflow.

Best Practices

Use clear, descriptive names and images for every product.
Group products into logical categories for easier browsing.
Keep inventory counts up to date to avoid stockouts.
Use modifiers to reduce catalog clutter.
Set a Barcode value if you use a barcode scanner at checkout.
Review prices and descriptions regularly for accuracy.